TP 12360 Hispasat - no image, sound works

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mvision
Posts: 8
Joined: Thu Aug 10, 2017 10:29 am

TP 12360 Hispasat - no image, sound works

Post by mvision » Fri Oct 12, 2018 9:59 pm

Hi,
This receiver cannot decode video from Hispasat TP 12360H 27500 FEC 5/6. Sometimes it works but mostly it doesn't work, only sound.
When should we get one firmware update?

mvision
Posts: 8
Joined: Thu Aug 10, 2017 10:29 am

Re: TP 12360 Hispasat - no image, sound works

Post by mvision » Wed Oct 17, 2018 9:31 am

Hi,

The channels on the TP 12360 are not H265. The TP returned to FEC 3/4, but the receiver still cannot open video (most of the times), only audio.

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